Customer Reviews

Jarrett Scott came to my house to complete recall work which when you work from home, is very convenient.

The only place we will go to buy a vehicle in the future. Smooth easy transaction. This was the third place we went and it was my daughter’s first car. They treated her with respect and didn’t try to talk her into something else. Great people here, highly recommend!!!!

Absolutely the best vehicle buying experience from start to finish I ever had in my life by far. Caleb from sales and Mike from financing were incredible to work with.

The sales team had already worked out a deal before we even drove to the dealership, which made the experience so much better and saved us from wasting time. They stayed late to process the deal, and we truly appreciated their effort. We left very satisfied with the entire experience. Thank you, Camden, Hunter, and Mike in Finance, for making the process smooth and stress-free!

From my initial contact to my final purchase the entire experience was stress free and upfront. I purchased my 2025 Mach E GT from Josh Phares... a true gentlemen and respectful salesman. Josh worked with me over the phone and through text as I was over an hour away. The vehicle was in transit when I reached out and Josh was honest and transparent but wanted to make sure he had eyes on it before spending any time going over details. After a few calls over the holiday weekend we locked in the deal and I drove over to Plant City from orlando. The dealership was clean, all of the staff were friendly and they had the car detailed and pulled up to the front for me. I also had the pleasure of working with Kamal Brohmi who worked hard to get me the best financing rates, reaching out to multiple banks. Chaun the General Manager also came out after to shake my hand and thank me for my business and have some casual conversation and complimented how sharp my vehicle was. I would recommend Jarrett Scott to anyone who wants an easy going, stress free experience when buying a new vehicle. Thank you Josh, Kamal and Chaun!

We had a great experience purchasing a new F150. Jorge Gorra really went above and beyond to make sure we were set up with our new vehicle. Excellent customer service experience.

I bought a new truck from here and could not have been happier with the experience. I drove over 3 1/2 hours to pick up the truck (I was able to a higher trim level vehicle at the same price as lower trim levels at big city dealerships) and because I was traveling so far, I wanted to make sure everything was in place before getting there. My sales Rep, Oliver Salcines, was super helpful making sure everything went smoothly. He kept me updated with price changes on the truck, handled my trade, worked the deal and had all the paperwork ready to go when we showed up. We were in and out in about an hour. This a smaller dealership but they treat you right and their inventory is just as good as the big city dealers. The drive was worth it, and I would recommend this dealership and especially Oliver to anyone one looking for a New or even New to Them Vehicle. Thanks Oliver.

great experience with the whole team at Jarrett Scott

The service center has been great

Justin De Jesus was my salesman and he did a fantastic job made the process simple and easy. Have been to several different dealerships Jarrert Scott Ford gave the beast and highest for my trade. With that I was able to get a great deal on a new f150.

I Had a great experience buying my new Maverick at Jarrett Scott Ford in Plant City.Dell Cook was amazing to work with. He made the process stress free and fast.He even delivered my new Maverick out to my office and picked up my trade in.Thanks again to the team at Jarrett Scott Ford for a great car buying experience.

Si van a comprar un ford en Jarret Scott ford no duden en preguntar por el mejor cubano que he conocido JORGE GORRA 🧢 el papa de los pollitos 🐣 If you're going to buy a Ford at Jarrett Scott Ford, don't hesitate to ask for the best Cuban I've ever met: JORGE GORRA 🧢—the king of salespeople.

If you're going to buy a Ford at Jarrett Scott Ford, don't hesitate to ask for the best Cuban I've ever met: Jorge Gorra 🧢—the king of salespeople 🐣 If you're going to buy a Ford at Jarrett Scott Ford, don't hesitate to ask for the best Cuban I've ever met: Jorge Gorra 🧢—the king of salespeople.

From the moment I got to Jarrett Ford, I felt zero pressure and was met with helpful and extremely fun representatives. Josh did a fantastic job listening to what I needed in a truck, researching inventory and explaining the features and differences between the trucks. He got me all set up with the perfect truck for me, the handoff to financing was quick and smooth – financing had me in and out – truly the best experience I’ve ever had from an efficiency and time standpoint. And then to top it all off Josh delivered the truck to my home. All of my next cars will be bought at Jarrett Ford. Thank you for making this experience, fun and stress-free

Justin is a solid, hardworking salesman and I'm not an easy car-buying customer to deal with. Justin made promises, but more importantly, he kept them which is not the norm in car-buying. He was prompt and clear in communicating. Joey in financing was honest and quick as well. My experience with Jarrett Scott Ford in Plant City was truly a top-notch experience. Much respect to those guys!

2026: Had repairs done with the service department and was happy with the results and with the cost. Great experience as always. 2025: I needed to find a larger car than the 2018 Ford Focus I had bought. I wanted a pre-owned and bought a 2021 Ford Escape with the aid of Ryan Weems. It is a great car and I bought a 7 year Warranty on it. I am very satisfied with my purchase. Another good experience. 2018: Mike Sessa is The Man!!! My wife, Gail and I needed newer vehicles. It was time. We live in Lithia and wanted to stay local. I saw Jarrett Scott Ford in Plant City on a google search and requested an estimate of what our previous vehicles were worth. I was contacted by Margaret Holt and Ryan Killian who made an appointment for me to look at the inventory and have the Jeeps appraised. We were paired with Mike who was a gentleman and highly versed in his business. We went through the paces with him and were directed to the Finance Department where we were waited on by Jimmy Lawson who was amazing also. In three hours we were driving off in two beautiful new Fords. I have the Focus and she has the Eco-Sport. We love them already. Great cars. Her Eco is black and my Focus is Blue... Go Bolts!!! Gail bought her first new car, a Pinto, from Ford in 1974 and I had bought my first new car, a Pinto, from Ford in 1972. We didn't meet until 1984. How is that for a coincidence? It was a great experience and we are very satisfied.

I highly recommend Jarrrett scott ford of plant city awesome staff. Aubrey was amazing very professional friendly and helpful during my purchasing process it went very well and i will be returning again to buy another vehicle. if you are looking to buy a car this is the place to go and ask for Aubrey.

This is just the BEST Ford Dealership..... :-) We LOVE our Ford trucks for SO many reasons and being newer residents of Plant City, we wanted to check out JARRETT SCOTT FORD. The dealership was Bright! Clean! and everyone was so polite, helpful and welcoming! The staff we interacted with were phenomenal! Very helpful!!! There was a huge selection of new vehicles available for purchase. Chaun Buttorff, New Car Sales Mgr, was so kind and helpful and very personable! We explained we were not ready to buy a new vehicle, but wanted to meet him; which we so enjoyed! After speaking to him, it was evident why his Sales Department ran so smoothly and efficiently and the sales team all seemed so upbeat, like happy to be working there! :-) Another day, we visited the Service Department for an oil change, Beverly was very helpful and efficient in getting our truck in, and out, with no long wait and no hiccups! She was so kind, extremely knowledgeable, professional and helpful! Another visit, we worked with Mike Heverling in purchasing an extended warranty for our 2023 F150. Mike was so knowledgeable and offered such great advice to maneuver us through the process. Just this evening, we stopped by Harrett Scott Ford, (as we were down that way), to check out the new trucks parked in the parking lot, the new colors being offered, the sticker prices, options, etc. While we were there checking out the different available trucks in the parking lot, a car pulled up next to us. Out jumped Hunter Hickman, Sales Department, who offered us any help we needed by answering our questions. It was quitting time for him, yet, he hung out to answer our questions and show us what was new!!! We were just window shopping and not ready to buy, which he understood, but still explained the different options available on the new trucks and answered our questions. What a fantastic, well-rounded Ford dealership full of high energy, knowledgeable Ford employees!! Just what you would expect from FORD.

If you want a friendly laidback atmosphere that doesn’t push or hound you, then come here. I just bought my 5th vehicle there and they make you feel like family. Everyone there from the salesman to service advisors and great. I highly recommend them plus the process is straightforward and fast unlike big high volume dealerships that go back and forth and make you sitting for a long time.

Buen servicio ,buena atencion los recomiendo busquen a oliver el mejor sali del dealer sin ninguna duda te esplica todo al pie de la letra.

Justin de Jesus was great to work with during my car purchase. He made the entire process easy and stress-free, explained everything clearly, and was very helpful from start to finish. I really appreciate how smooth he made everything. Highly recommend working with him if you’re buying a car.

From reception to speaking with my salesman Liam things went well. Liam was knowledgeable, professional and kept me informed throughout the purchase. I would absolutely recommend you work with Liam as your Salesman. Dave

Great service, great attention, I recommend them. Look for Oliver, he's the best at the dealership, without a doubt he explains everything to you perfectly.

Great dealership, Raidel Orta did an amazing job getting me the truck I wanted.

Jordan, has excellent customer service skills he gets right to the point gets you in and out and back on the road.

Got the truck I wanted and skipped all the back & forth negotiating tactics. Clear & simple transaction with no surprises

I’m very fortunate that I found this car listing online because it led me to an outstanding dealership experience. From my first phone call with the used car department to the home delivery of the vehicle, everything was handled professionally and smoothly. I was upfront about our budget and explained that this car was for our new 16-year-old driver, and the entire team was fantastic every step of the way. Sales, finance, and the used car manager were all genuine, honest, and never pushy — which is rare when shopping for a used vehicle. A special thanks goes to Oliver, who took exceptional care of us throughout the process. He stayed in constant communication, answered every question, worked with us to get a very fair price, and has even followed up multiple times after the sale to make sure everything is going well. If you’re looking for a trustworthy used car dealership with great customer service, I highly recommend them — and definitely ask for Oliver!

So quick and friendly! My favorite Ford shop.

Traded a Honda for a Honda at a Ford Dealership—and Lived to Tell the Tale! My family and I were in the market to upgrade our trusty Honda Odyssey to something a bit newer. Now, we aren't exactly "shiny new car showroom" people; we prefer the seasoned charm of the used market. That’s when we spotted a used Odyssey sitting on the lot at Jarrett Ford in Plant City. Yes, you read that correctly. We drove all the way over from Orlando to buy a Honda... from a Ford dealership. We fully expected the Ford folks to look at us like we were speaking a foreign language, but they didn’t care that it didn't have a blue oval on the grille. They took absolute champion care of us. They made sure we got a quality ride at a fair price, and when we pointed out a couple of minor things that needed fixing, they didn't hit us with the classic "Oh, that noise? That's just the car's personality." They actually fixed them! The best part? Zero slick, crazy sales gimmicks. Nobody tried to sell us undercoating, nitrogen-filled tires, or an extended warranty on the windshield wipers. It was shockingly simple and entirely hassle-free. If you are looking for a new or used vehicle, save yourself the headache and check out Jarrett Ford. Do yourself a favor and ask for Steven Kirby—the man will treat you right, even if you're buying a minivan instead of a Mustang.

Mr. Larry Flintstone at the dealership is amazing! I bought my first car on 5/18/2026 a Bronco Big Bend! He was calm, not pushy and answered every question I had! He even followed up with me a few days later to see how I liked my Bronco and if I needed anything to just give him a call. I would 100% recommend him! The service even with the other employees was similar. All laid back and straight forward trying to get you the best deal for the car you want.

Trading cars at Jarrett Scott Ford was the least stressful automobile trade that I have ever done. No pressure, just good service getting me into the vehicle I wanted. Thank you Brandon. I love my new Escape!

We had a very positive experience with this ford in plant city. Steve kirby was a very pleasant salesman to deal with, he gave us very good deal on the vehicle. It was a stress free purchase. Steve was very knowledgeable on everything I needed to know about the f150 we bought. His manager Jeffrey was also very great. I would recommend this dealership to others . The deal on the car was straight forward with no hidden fees, which some other car dealers try to do, and that's not very pleasant. All around a wonderful experience and perfect f150. Thank you very much guys .

The only dealership I will go to from now on!! Larry Flintstone on the used lot is the best!! Truly can’t say enough GOOD things about the way he listens to his customers and actually DELIVERS!!

They were very thorough checking my car over, and performing the service I had done. They kept me informed and were very professional

Great work got done fast very friendly and professional

This is a great service we are older and can't get out always they come to us,have used this service a few times,we have bought many car's from here a great place .If you need a car and good service give them a try,.Yvonne Thompson

Steven was the best! Was such an easy and incredible experience, not stressful at all. We greatly appreciate his help and would highly recommend!

My wife went there for her car. They were not pushy and very easy going. Gave her exactly what she wanted for her trade in and still got a good deal for the car. Absolutely the best team. Would 100% recommend!

Hands down best auto dealer l!! Steven was fantastic, personable and thorough. We searched multiple dealers and all of them wasted our time, provided shady service, and deceptive with prices and fees. NOT this place! What they say on their website is honest and transparent. They made us feel welcome and answered all of our questions promptly and up front! Skip the big dealerships in Tampa and head here, it’s a local gem. Would highly recommend for any purchase. Quick and easy financing and tons of car options to choose from. Thank you Jarrett Scott!

Very good.

Hands down best auto dealer l!! We searched multiple dealers and all of them wasted our time, provided shady service, and deceptive with prices and fees. NOT this place! What they say on their website is honest and transparent. They made us feel welcome and answered all of our questions promptly and up front! Skip the big dealerships in Tampa and head here, it’s a local gem. Would highly recommend for any purchase. Quick and easy financing and tons of car options to choose from. Thank you Jarrett Scott!

I don’t write reviews. Frankly, after my experience shopping for an EV across the state of Florida, I was more interested in warning people away from dealerships than praising one. But Jarrett Scott Ford and especially Josh P. completely changed that. Over the course of several weeks, I searched for vehicles within 700 miles of me. I contacted roughly 10 different dealerships throughout Florida. The experience was honestly embarrassing for the industry. Constant games, bait-and-switch tactics, dealers refusing to honor Ford’s own online pricing and financing estimates, salespeople trying to redirect me into vehicles I never asked for, and multiple dealerships pretending they could do a deal just long enough to harvest my contact information and harass me afterward. It reinforced every negative stereotype people have about buying a car. Then Josh from Jarrett Scott Ford called me. The difference was immediate. The conversation was concise, professional, informed, and respectful. Josh already knew which vehicle I wanted. He already understood the pricing structure I was asking for through Ford’s online shopping tools. He acknowledged the frustrations I’d had with other dealerships instead of pretending the problem didn’t exist. He simply asked if I still wanted the deal. I said yes. What every other dealership in Florida somehow failed to accomplish over the course of weeks of nonsense, Josh handled in less than 18 hours. He finalized everything professionally and personally delivered the vehicle to me the very next day. That level of competence is apparently rare in this industry. What stood out even more was that Josh actually understood EVs. That sounds like a ridiculous compliment to have to give someone selling electric vehicles in 2026, but after speaking with countless dealerships, I can confidently say most salespeople seem completely uneducated about the products they sell. Josh knew the vehicle inside and out. He understood the controls, the setup process, the technology, the features, the charging ecosystem, and how to walk a customer through everything fluidly and confidently. It was night and day compared to the incompetence I experienced elsewhere. And the dealership itself deserves credit too. Leadership clearly matters at Jarrett Scott Ford because the culture difference was obvious. They treated me like a human being instead of an opportunity to manipulate a payment sheet. They honored a competitive deal on a highly loaded vehicle without turning the process into psychological warfare. Amazing concept. Humanity in car sales. Somebody alert the industry before they outlaw it. Most importantly, I walked away genuinely happy with my purchase. Nothing feels worse than buying a vehicle and spending the next several years wondering if you got taken advantage of. Instead, I got the exact vehicle I wanted, at a price I’m proud of, from people who earned my trust and loyalty through professionalism and honesty. Josh is an absolute asset to this dealership and honestly one of the only genuinely impressive sales professionals I encountered anywhere in Florida. Every other dealership should send their staff to train under him, or at minimum learn how to communicate with basic decency and transparency. If you are shopping for a Ford anywhere in Florida, stop wasting your time with other dealerships. Seriously. Contact Jarrett Scott Ford and ask for Josh P. They earned my business. They earned my loyalty. And they earned this review. Thank you Josh. A diamond in the rough.

The sales guy Justin was amazing very sweet and easy going. The financial part was long first off the wrong Vehicle tried to get financing and that was not the one I wanted. Didn’t tell me I was not able to get a warranty due to financing reason but it should have been told so I could see if I was able to just pay for it. It’s something everyone should be available too

The amount of Hospitality and outstanding customer service this Dealership provides is Impeccable !Thank You Jarrett-Scott Ford for actually listening to our wants and needs & helping us along the way ! We love our new truck !!!

Jarrett Scott Ford—New or Used vehicle purchase—you want to buy from these folks—No pressure atmosphere-knowledge and selection is hard to beat—shout out to our Sales Associate-Brandon Mortenson for an enjoyable experience—versus most other dealerships!!

I had such a great experience at this dealership. It was so refreshing having a salesman who was kind and informative and not pushy at all. After 4 weeks of car shopping, I finally have a new vehicle 🙌 A huge thank you to Hunter. He went above and beyond to help me with this whole process and I can't thank him enough. Everyone has been such a pleasure to work with here. If you're looking to buy a vehicle I highly recommend this location.

The staff was amazing in helping us with the process of buying a new car, we were on a time crunch, and they made it happen and got us back on the road in no time. Thank you again Camden B, Badre and Kamal B., for being kind and helpful.

Had a great experience at Jarrett Scott Ford in Plant City! Great salesman Caleb was awesome to deal with.

I have a great relationship with my sales person Dell.this is my second truck in two years. He always goes above and beyond. I wouldn’t shop anywhere else.

Mr. Aubre made purchasing our new expedition very easy! We were able to work a deal before we came to the dealership! Love my new car!

Dell Cook was my salesman and he was fantastic! He was knowledgeable and patient. I would definitely buy a vehicle from him again. Also a shout out to Chaun Buttorff, he too was great!

I drove an hour, past several similar service providers to visit this vendor. Well worth the trip. HONEST PEOPLE IN 2026!

Great deal.

Best dealer I have worked with, no hassling and very upfront!

Always a great experience. Dell went above and beyond for us!! Thank you so much!!!

Hunter my salesman was very knowledgeable and Jim Scott came out said hi and ask me if everything was going OK. Great people .I am a repeat buyer from Jarrett Scott Ford .

JARRETT SCOTT FORD – GREAT EXPERIENCE I had the privilege of shopping at the Jarrett Scott Ford in Plant City, Florida this week. They had the certified used Honda Passport EXL in the sought after Obsidian Blue Pearl color I had been searching for. I made a 3 hour drive to check it out. (That’s how important it was to me to find this specific SUV). I had visited many dealerships locally and I test drove about every compact SUV and a few midsize as well before choosing the Passport. I made a search on several car websites, including Autotrader, which led to the match at Jarrett Scott Ford. The price was quite reasonable, and the mileage was within my desired range -- under 30,000. I wanted one owner and no accidents. I was trading in a Honda Odyssey with 110,000 miles. The trade-in value came out quite reasonable. A reply came almost immediately. Excellent service by the internet sales manager, Cameron C. We spoke over the phone and via text. He was professional, courteous and an Army Veteran (God Bless our Service members now, and those who served in the past). He answered all my questions. We were able to get most of the “work” completed before I began my drive to see and drive it. Cameron connected me with sales rep, certified product specialist, HUNTER H, who answered my questions by text, and we also chatted by phone. Hunter was timely, knowledgeable and quick to respond. Without my asking, he sent a video of the Passport outside, inside -- all while narrating the features, which were many. The customer service for car-buying here is unmatched from my other experiences. I met several people during my visit, and the common theme was everyone seemed to enjoy where they work. Employees seemed to genuinely care about listening and helping to create a positive experience. I saw the owner Jim Scott, the Owner of 18 years. Shaun B, the sales manager of many years who was energetic, helpful and so positive. I always dread the “finance room” part of car sales. Not here. Mike H was thorough and straight-forward in showing me the options for warranties, etc., if interested, and zero pressure. We will be looking at those options carefully. No decision was needed on-the-spot. Quickest experience I’ve had. Mike, too, showed his dedication to excellence in customer experience. He was kind --and had a joy that was evident. He has many years of employment at JSF. Employees that stay for years is a telling sign that the work atmosphere is good. Work is work, but this place seems unique. Great people, great experience. If you’re looking for a new or used vehicle, be sure to check here. Thank you Jarrett Scott Ford for your above and beyond kindness in the process. You have a good thing going! It was worth the drive. Beth M.

Lian was amazing he helped make everything a smooth process for my girlfriend if you are coming by ask for him.

The staff is very friendly and easy to work with. Lian was excellent at helping me with my purchase.

I was working Lian he was amazing helped me do everything over the phone when I came in every thing was a smooth process when I came in would 100% recommend asking for him

Always great I drove well over two hours to visit them my third truck in 3 years thanks guys see you in 40-50k miles

Steven Kirby was great to work with, nobody from sales to financing were pushy. The process was quick. The price on my CPO 2024 Mustang GT was even a bit below market rate. 5 stars.

They did an awesome job and very friendly and helpful.

Best ford Dealership ever

Excellent, quick yet thorough car buying service. This is my 3rd purchase here! Love it!

Good and friendly customer service!

I have purchased many vehicles during my lifetime. Some were new and some were used. My experience, especially with Steve Kirby 😎 at Jarrett Scot Ford in Plant City was the best ever.

From the moment I walked in the door just wanting questions answered to the time I left with a new purchase of a vehicle, much to my benefit, my son and I were treated with respect, treated as family, treated as friends! Derek, my sales guy, and Jeff, the sales manager, along with the finance manager, made the whole experience painless! I would most highly recommend this dealership for anyone looking for a quality new Ford motor vehicle vehicle! It will be the only place I go from now on! Thank you, team Jarrett Scott Ford of Plant City!

I was given a suggested time to come in but arrived half an hour earlier as I was already on the road and wasn’t planning on going anywhere else. I was greeted immediately upon entering the Service Department and shortly after registering my visit my car was taken into a service bay. Service was great and I was on my way home within a reasonable amount of time. I will be back to purchase new tires.

Adrian and Kurt make it worth your while. If you’re in the market for a new or used vehicle I’d highly recommend these guys.

Highly recommend Jarrett Scott Ford in Plant City, my Salesperson was very Knowledgeable and low pressure. It was a wonderful experience.

Great dealership with excellent service.

My sales person, Dell, made the car buying process easy and fast. Would highly recommend.

Everyone was professional and polite, the work was completed in less time then stated. Will have all my service work done here.

Easy to book an appointment and they sent email to confirm. They have transportation within a 15 mile ratio. I got home took a shower and the car was ready and they the driver was at my door. Excellent service, friendly and helpful staff. I am new to the neighborhood and the driver told me all the best places to go and local events. Very impressed.

5 star for sure! It scared me to have to bring my mustang to dealership to get diagnosed and fixed. I couldn’t believe the hospitality and friendliness when I walked in the service center. They went above and beyond and gave me an outstanding price! Thank you so much!

They always take excellent care of me, Beverly my service advisor always goes above and beyond and is outstanding! Beverly is the best!

The Jarrett Scott Ford in Plant City team is one of the best I've had the pleasure of working with. The Internet Sales Team was very efficient, pleasant and fast. Mike the finance manager was excellent and not pushy. Overall great experience, will buy again from them and recommend all my friends to them.

I went to this Ford to buy my vehicle, and Logan went above and beyond with the whole process, quick and easy!

Always quality service, friendly and knowledgeable service advisors. Prices are competitive

Robert and the service crew are always polite, caring, and knowledgeable.

Mike Sessa was very helpful and truthful in his handling of our purchase, everything was very clear and concise. The financing was also pretty clear and went quickly. We were in and out in a relatively short time. Would recommend Mike and Jarret-Scott Ford to anyone.

La experiencia fue muy buena son un equipo atento, te escuchan y valoran tus necesidades buscan la mejor solución

Jarrett Scott Ford is the best Ford dealership around. When I was looking for a new car I went to another dealer in the area and was basically told this is what we have. We decided to drive to Plant City and was connected with the best sales team that helped me find EXACTLY what I was looking for. They even brought it up from a sister dealership. The great service didn’t end once the sale closed, it continued with a great service department. The service team is great to work with, has great communication, and ever has a shuttle and car pick up service for convenient appointments. I highly recommend Jarrett Scott and will be back to buy all my cars here!

I drove over 1,000 miles for the HONESTY, PROFESSIONALISM, and NO GIMMICKS!!!!! I’ve owned a lot of cars….done a lot of deals in dealerships and normally the back and forth can get exhausting. Jarret Scott is second to none! We applied online for financing, approved quickly, came in to test drive car, signed papers and drive home! I have never been so impressed with a dealer. I assumed they would pressure me or jack the numbers up but nope! They are the real deal!!!!!! Next time I need a car I’m coming back(1000 miles!) to Jarret Scott!

Hands down the most honest and reliable Ford dealership in the world. This was my 7th purchase with them and definitely not the last. Thanks to all for making this another smooth transaction.

Nice trucks

Had an appointment. He was ready to go when I got there. Looked at many online, purchased at facility. Did not feel pressured to buy. Everyone we came in contact with was friendly and helpful. Establishment is clean and well maintained.

I recently bought a second hand car from them, and I am very satisfied with the car and the attention I received from Dylan and Michael. They were very helpful and made every step easy.

Where to start! My service advisor Beverly is amazing and Chloe scheduled perfectly! They scheduled my first mobile service and the experience was amazing. The convenience of being able to have this done at my home was incredible. Beverly wasn't aware that I have some back issues and it was hard for me to go into the dealership, she scheduled my service because they appreciated me as a customer! Wow, theses days large companies forget what matters, but not Ford nor Jarrett Scott Ford. Thank you for the amazing service. Yours truly your faithful customer.

Out of all the cars I bought around the bay. This has been my 27th in 20 years. This has been the most pleasing experience ever. Thank you graciously to Giennaro the salesman, Chaun B the sales manager, and Mike in finance. You guys rock!

Great experience and would highly recommend this dealership for you sales and service needs! Jeff and Jorden were beyond helpful and thorough with getting my vehicle serviced making sure it was done properly. Jorden kept me up to date on the status of my vehicle. If you need any service on your vehicle ask for JORDEN!

The staff in the service department greets me by name. The technicians make service recommendations without making me feel pressured. Not cheap, but I have confidence in the quality of their work.

Dell my sales rep very nice and professional and helping me get into the new Bronco.. thanks a lot to everyone at Jarrett Ford. Happy New Year's

Had a great experience with Branden Mortenson. Very friendly, no pressure, just an easy transaction all the way around. Will definitely be back for more work vehicles in the future.

FANTASTIC place to buy a car. The overall experience was actually wonderful -- The sales rep was AMAZING and so was the Finance Manager..and you just can't beat that combination!

Robert and the Team are fantastic, communicate well and met expectations time and time again.

Great experience at Jarrett Scott Ford, from the salesman to the finance manager everyone communicated clearly and helped us along the way. Thank you for helping make my wife's dream come true!

See Brandon for a used vehicle.

Cameron Caldwell was our sales person and he was quite responsive to our questions and needs. We love the van we bought! Everyone at the dealership was top notch!

Tom Strickland was awesome! One thing I hate most about car shopping is the waiting game and sketchy sales guys! Tom was anything but sketchy. Because of him and the rest of the team, it went very quickly and smooth. I left with exactly what I wanted. Thank you all so much.

Great customer service!

Love the Valet service!! already bragged to all of my coworkers, how convenient it was. Made my day!

Just purchased from this dealership a second time. Giennaro was awesome very kind & good energy. The manager is always respectful & kind. The finance team is awesome too! I have nothing but good things to say about this location. More like a family in there. I've pretty much labeled this dealership as "my dealership". I wouldn't plan to go anywhere else!

Amazing experience from initial call to pulling out of the lot! I was in a less than ideal situation under water on my Mercedes and sick of paying exorbitant amounts in maintenance and repairs (not to mention the time it took for parts). I genuinely felt Tom and Chaun did everything they could to lessen the blow of my trade in and get me into a new explorer. I never felt taken advantage of, hurried, or pressured and left feeling both relieved and excited to have my new car. Even in finance, everything was thoroughly explained and because of their extended warranty I feel that much more protected in the occasion anything should happen. I walked in at 5:30p and left just shy of 8p, that in itself deserves 10 stars! Thank you all again for restoring my faith in dealerships, very happy to join the Ford fam!

Ive bought countless vehicles in my lifetime. The service and attention to detail that I received from Giennaro was superb! Thank you Jarrett Scott Ford.

Everyone at Jarrett Scott was extremely helpful. The truck is everything I expected. Thanks again Alex and Johnathan!!

Staff is always polite, attentive, and friendly.

Jayson has done a killer job!!! Thank him for me!!

Good group of people good value ... easy process only place I've been buying any of my work fans for my companies.

No pressure sales, service is outstanding.

Derek and Alex went above and beyond. I tried other Ford dealerships but I just had a good feeling about work with them so we stuck with Jarrett Scott and I’m so glad we did! They got us an amazing deal on our care and even better they treated us like people. I’m over the moon in love with my car and super grateful to the sales and finance teams. Oh also with the extra Ford Pass point I received I was able to get all weather mats in my edge for free I just called down to the parts and service center they ordered them and I had them the next day ready and installed. I really won’t be going anywhere else to buy a car.

I purchased a vehicle and James Alton was my sales representative today. He was extremely knowledgeable of the processes, forth coming with everything, and has an honest and caring outward attitude. He answered all my questions and even delivered the vehicle to my home. The process only took three or four hours. I would recommend James to all my friends and family. Thank you for caring so much about old fashion customer service James. May God bless you and your family.

I love this Ford, everyone is super friendly and knowledgeable about all the vehicles, then really make you feel like the are going the extra mile for you to get the best deal! This is our 2nd vehicle from this Ford n our guy Dell really does great every time

Excellent service!

The service department is friendly and quick

Great customer service salesman Izzy and general manager really came through for my husband and I we love our brand new 2023 ford expedition limited..

1000% times over would recommend Jarrett Scott Ford. Purchasing our vehicle was so easy, fast and smooth! No hassling at all. The service department is why we wanted to purchase and the sales department and finance are just as good. Thank you so much, Hugo, Michael & Raidel!

This young men was amazing James Alton thank we are greafull for your help and service

Always a great experience with Service Department

Thanks very much to Cameron Caldwell and Jarrett Ford Very good people

I worked with James Alton to get the exact F250 Super Duty I had been looking for. James made the entire process easy and stress free. I look forward to working with James and Jarrett Scott in the future as a result.

I, myself, work in the automotive industry as a salesperson at another car dealer near Dallas, TX. Based on my 15 years of experience, I would say I know how the process should go and what to expect. With that said, I am pleased to say I had a great experience at Jarret Scott Ford. I had the pleasure of working with Jonathan Rennicks in sales and Alex in finance. Both gentlemen were real, professional, and attentive. They answered all my questions with great clarity and were not pushy salespeople. I made the decision to drive from Dallas to Plant City to make my purchase of my cargo van because they were willing to work with me, heard my needs, and delivered what they said they would. They gave me top dollar for my trade-in and found me the best deal possible. We almost didn't do business because they sold the vehicle I initially expressed interest in. Fortunately, Jonathan Rennicks knew his inventory and led me in the direction of another one that was almost identical. They had the best deal over all the other dealers I inquired about. Not only was I comfortable with the deal, but Mr. Jonathan Rennicks made me feel valued and allowed me to make a comfortable and relaxed decision with no pressure. I would definitely recommend other folks to purchase from this dealership, especially if you wish to work remotely from several states over. Thank you!

Thanks very much to Cameron Caldwell and Jarrett Ford Very good people

Jarrett Scott Ford in my opinion and based on my experience is by far the best Ford dealer in Central Florida. I was shopping for my new truck in Southwest and Central Florida. My local dealer in Fort Myers “Sam Galloway Ford” was extremely unhelpful. Gauging the price and lowballing me on my trade price. Very much similar was my experience with other dealerships. Some of them had mandatory, hugely overpriced “accessories” and “add ons”, or exuberant dealer fees. Derek from “Jarrett Scott Ford” stayed with me and worked hard to make the deal happen. They gave me a good price and he even drove all the way to Fort Myers to deliver my new truck. I would highly recommend Jarrett Scott Ford to anyone looking to buy a Ford!

Fast, friendly service and knowledgeable service department.

Dell and the whole team did a great job!! Thank you guys!!!

Great service 👏 👍

I was welcomed by a kind salesman named Johnathon Lewis. He was very helpful from day one on getting me the new car I’ve always wanted. I told him how soon I needed a new vehicle and he was very dedicated in getting a vehicle perfect for my needs. Thank you so much, it was great shopping at Jarrett-Scott!

Jonathan Rennicks and Alex Morphew were great to work with. Highly recommend!!

Excellent service received by all involved. Cameron Caldwell was outstanding at getting the job done. No pressure and genuine guy that listened to what I was looking for and making it happen.

I’m a slow buyer they were very patient. Vehicle was clean and full of fuel. Great place to do business

Once again after 2 yrs we came back to Aubrey Kent. I was able to buy a 2023 F-150. Very smooth transaction with him always helping us out Great Customer Service HIGHLY RECOMMENDED. If your in the market in buying a New or Used vehicle, Aubrey Kent is the man to go to.

Enjoyed dealing with my salesman Tom. After some initial confusion, the dealership explained all of the terms and price.

By far the best car buying experience we’ve ever had! Cameron and the team there made everything so easy and stress free!

Haven’t purchased a vehicle just yet but Tom S. was very pleasant & helpful with my experience looking. Would definitely recommend and will use him in any future purchases.

I bought my lease from Tom Strickland if you are in the market for a Ford go to Tom.I drove 45minutes to buy from him.Process was smooth as possible.

Every time I need service wether it’s an oil change and tire rotation or to have my vehicle checked for something else, it’s always an easy process. Jeff and his team (Robert normally helps me) always try to get me in and out as quick as possible. I trust them and appreciate the fact they always keep in contact with you regarding the process. Jim Scott has a great group at this location and they always have my best interest at heart. Been a customer for years and plan on staying for a long time!! Great job you guys!!

Came from Kansas to get a CPO’d F150 from Tom at Jarret Scott and he was super helpful in navigating the process despite being in another state. When I showed up they gave me a ride from the hotel and everything was already handled. Only needed my signatures. Good guys. Super friendly. Shoutout to the finance manager Alex for figuring out all the Kansas legal stuff even though he hadn’t sold to a Kansan before. Felt like both Tom and Alex were straight shooters. I put nearly 2k miles on it driving home and had no issues. Love the truck.

Prompt, courteous, respectful, met my needs and requests with a great attitude!

Salesman was extremely accommodating and I am thoroughly pleased with the vehicle I purchased. I will use him in the future for my next vehicle.

James was an amazing help! We just had a baby and was looking for something a little bigger. He knew the perfect car! We are in love with our 2023 ford escape! Thank you again James! We got our go to salesman at Jarrett Scott Ford! Looking forward to doing more business with James in the future!

Great!!

Every employee at this location is amazing, but I really have to give a shout out to Dell. I was trading in the car my parents bought me at 16, and purchasing my own car for the first time. Dell was incredibly patient, thorough in all his explanations during the process, extremely personable, and just an all-around gem!! I did not feel pressured at all while I was at this dealership. I cannot say enough good things about him, and Jarrett-Scott.

Ask for Derek!! He's very professional and will go out of his way to make sure you get the best deal possible!

Fixed the issue with my car quickly and did a great job!!

This was one of the best experiences I have ever had while buying a vehicle. James was very patient with all of my families needs. He took time out of his day three day in a row just to make sure we got the truck we wanted. He was very up front an even did some of the paper work while the power was out!!!!! He’s an amazing salesman an I can’t wait to come back to see him again!!

I have bought alot of vehicles and this was the most pleasant. They went over and beyond to ensure I left with the truck I wanted. I will definitely be back for my next purchase. Ask for Hugo. Great guy. Great salesperson. No pressure.

Johnathon was very good to work with ,very pleased with everything😄

Awesome experience! Hugo was super helpful and responsive and I drove 90 miles to see the car, although he offered to deliver it to me. Alex in finance was great too. Overall a very positive experience and the easiest car purchase I’ve ever made.

They are awesome here! Wonderful experience buying my Explorer here in December, and equally great experience having some recall repairs done this past week. Shout out to Dell in sales and Mike in service!! We won't go anywhere else for purchasing or maintenance. Thank you!!

Was able to leave this honorable Ford dealership with my brand new 2023 Ford Maverick!! For anyone who"s looking for a New/Pre-Owned Ford, I highly recommend Jarrett Scott Ford. Ask for Izzy & I promise you'll leave with a great experience to remember, Thank you to all the staff for making the process as quick and efficient as possible.

Raidel was truly a blessing and amazing to work with. Thank you so much to all staff at Jarrett Scott Ford. Jeff & Charlene Anderson

Honest and reliable service

Tom helped us get 2 new transit connects and we appreciate everything he has done to make this deal.

I want to give a huge shout out to three employees in particular at Jarrett Scott Ford. Hugo was my salesman and he was great, consistently quick to respond, and answered all of my questions. Al, the Internet Manager, really helped us put a deal together and make it worth my while to come all the way from Murrells Inlet South Carolina. I finished the transaction with Alex in finance, who gave me numerous options on term, protection, and even the best local spot to grab a bite to eat. I flew down to Tampa Intl and was picked up prior to the dealership even opening. Overall, I had an excellent experience, and would recommend anyone to go see Hugo, Al, and Alex and Jarrett Scott Ford.

We drove 35 miles to come to this dealer and are glad we did! Hugo and Alex made us feel like family. They did a fantastic job addressing questions and concerns throughout the buying process, and the vehicle we purchased exceeded our expectations, as did the level of customer service. Highly recommend!

First time customer: everyone was helpful and sharing tips they knew about my new 2023 Ford Mustang Mach-E GT. Izzy was knowledgeable and wanted to make sure we got the car we wanted. He made sure we sat in the GT and WOW! The difference from premium trim to GT trim was way more than I expected. I’m grateful for all who assisted in this purchase!

Looking forward to ordering my Bronco

This was an internet purchase across two state lines, a first for us. Our salesman was Derek Lewis, and Cameron Caldwell was instrumental in getting us to the finish line. We are very happy with the Maverick Hybrid.

If you want to feel comfortable when buying an auto. This is the place to buy from.

We would highly recommend Jarrett Scott Ford of Plant City. In fact, we already recommended them to our family members, even though the dealership is an hour away. Our experience was fabulous for a car dealership. Evelio was our sales contact. He was great!...not your typical used car salesman. He was courteous, interested in what was important to us in a vehicle, and very helpful...not pushy at all. We never felt pressured that we 'must buy now'. Jeff, the sales manager, was also very helpful and worked with us on the price. The finance went smooth too. Alex, the finance manager, helped us get the best package that met our needs. We felt valued, as though we were all on the same team. Jarrett Scott Ford of Plant City is a dealership you want to check out if you are looking for a vehicle. They treat you well. We will definitely be going back for our future car needs.

What a great place to buy a truck! Highly recommend

Dillon Gastineau is a fantastic sales person, he is very knowledgeable on the product and an asset to your company as well as Ford.

James was a lot of fun to work with. He was polite and knowledgeable on the car that I was buying! Thank you James! It was a pleasure!

Very pleased with my purchase!!

Thank you to Derek lewis and the rest of the team. He went above and beyond trying to find me my perfect vehicle for me. I absolutely love my new car. It's everything that I was looking for upgrading from my other car. Very friendly and not pushy like other dealerships I have been to and they took their time helping me and not just rushing to make a sale. Will be coming back for future purchases.

Excellent small town dealership where you know the names of the sales and the service people who work there, They have always been professional and fair to work with.

Test drove a few used cars and found one the wife loved. No high pressure sales tactics and the staff were all super friendly. If you are in need of a used car, I'd check this place out.

The Badass Horn of Plenty Bodega always has great deals. There's no telling when the next sale item will hit the floor.

My first time buying from Jarret Scott Ford. A very pleasant experience. My sales person Dell Cook was great to work with!

Great group. James Alton was a great salesman and good guy. He spent an hour removing a large truck bed drawer set from the trade to install in the new truck. Quick deal. Happy with the truck.

Great as always!!!

I just stepped in for a minute as I was looking to get my truck serviced. But alas, I found out that you need to make an appointment in order to get an oil change during the week. Saturdays are first come, first served starting at 7am. I fully understand the reasoning behind making appointments, and I am not knocking them in any way. I know this helps keep their employees working and the shop efficient. So heed my advice, call first and make an appointment.

Always friendly. Explain what is needed in an understandable way. Fast and efficient.

My wife and I have purchased several cars over the years, and going to a dealership let’s say was not an enjoyable endeavor. The process was simple here at Jerrett-Scott, I found an auto on social media the sparked my attention with the price clearly marked and realized it was lower than other dealerships in the area by a good deal. I reached out and started to ask questions, every single question was answered immediately and clearly. My wife and I decided to submit a credit application for the auto and we received an approval rather quickly, with a really good interest rate, with this economy. All we needed to do was really pick out the color that we both liked, we came up with two blue ones. We made an appointment and went to the dealer in the middle of the week they had the first auto sitting and waiting on us to test drive it, witch we did and loved it. I wanted to see the other blue in person instantly loved that color a little more, so we test drove that one and we knew this was the right one. We arrived back to the dealership finished up some preliminary paperwork and had to leave to get my waive back to work. Once we returned that evening the car was cleaned full of gas and ready to go. We went into the finance office complicated all the paperwork in a very quick process. Needless to say we are very satisfied with this experience, and with all the other dealerships around we chose to drive past 2 other Ford dealers to purchase from Jerret-Scott and so very happy we did. Wortz Family

Mike Sessa was an amazing sales person. Made the process super smooth and easy.

I worked with Frankie Morales and he provided excellent service in helping me find the car I want at good value. The sales manager and finance manager were great and no one was pushy at all. I hate the car buying process usually - but I found it to be easy this time. Thanks everyone at Jarret Scott Ford!

Worth the drive.

At age 61 I have bought many many vehicles, I can honestly say that this was the best, most honest, and painless transaction I’ve ever had buying a new vehicle.

Jonathan was amazing! He worked for more than a month to find our van for us! Couldn't be more grateful and pleased.

Excellent customer service. Aubre is a great salesman. Make sure you ask for him when you go here to buy a car.

Being a first time buyer they were súper sweet and patient with me ,Derek Lewis is the person you should ask to see he did a great job also the entire team that help me with the deal.....

Great service!

Awesome folks Awesome professional

Excellent service. Thanks

I came here expecting the stereotypical car buying experience. This was absolutely NOT the case. I was well informed of the vehicles I was looking at. I felt they were honest about what my options were and I did not feel pressured into anything. I prayed and I trusted and I had a wonderful experience. Thank you Derek and Alex for making this happen and for making it a 5 star experience! 😁

Excellent Service, Professional Sales Staff and Managment. Wonderful Dealership to purchase and service your vehicle.

Our first time buying from this dealer, We purchased an expedition max, We had a great experiance from our sales man Tom Strickland and the rest of the team! They treated us with respect and took the time to go over everything in detail. Heck they even fed us burgers and hotdogs we were doing the deal haha! Very transparent and upfront! We will be back! As a business own with employees i paid close attention to how they all worked together and how they treated other customers, again we will be BACK!!

I bought my mustang here from Steve Burgees. Amazing guy. Was so helpful and friendly. After that great experience, I now service my car here. Robert Dills greeted me. He handles his heavy work load with patience. Robert could lead a seminar on patience. Even start a cult. Anyway, definitely would recommend servicing your car here.

Dell was great and all staff were very friendly. It was nice going to a dealership where they greeted you right away and wanted to provide assistance!!!

Great staff

It's always good to work with Jarrett Ford..

Been here 3 times with my oil change service and they don't disappoint. In and out within an hour!

EXCELLENT. It is important to me to go into ANY business and feel appreciated for my business. That's how it works people! lol Consumers pay paychecks! RECEPTION: Shawn was lovely and happy. And welcomed me back. :) SALES: Dell, is very well versed, kind, and helpful! FINANCE: Mike. My mother said if I have nothing nice to say.... Hmmm fact: he behaved with eye-rolls and like he was sexist, and assumptive. Tried to correct my content and way I spoke with my husband! Especially when it came down to ME shaking HIS hand... it was very weak. And I watched him shake a man's hand right before mine, and it was solid. Overall: I would use them again! :D

Extremely smooth car buying experience. My sales person James was extremely attentive and sought tirelessly to get me the best deal not only on the truck I wanted but for my trade in as well. If you’re in the market for a new or used vehicle get over to Jarret Scott Ford in Plant City and ask for James! He will not disappoint.

Great dealer, shop local. Jim Scott and his team have always taken care of me.

Best dealer around.

James was extremely Reliable! And was even willing to drive the car all the way to us an hour away on a Saturday! Great communication and really took good care of us.

Jeff Camara and Mike Allen did everything in their power to work with me. I really recommend this dealership. They are honest and upfront. Thank you Jeff and Mike for helping me.

Great from start to finish, Dell our salesman was on top of everything,We was in and out and purchased a beautiful truck. Highly recommended.

These guys were fast and easy to work with, I will be back again

My salesperson Johnathan Lewis was instrumental in my purchase of a 2022 Raptor. I had little knowledge beforehand and Johnathan's knowledge and enthusiasm of the product made the decision an easy one. I would definitely recommend Johnathan and look forward to our next encounter.

Great service, Staff friendly and very professional. Thank you,

The best Ford dealership around!

Getting a service appointment was easy. The work was done quickly and the checkout was painless.

Mike Sessa was a fantastic salesman, and found me the perfect truck. He has always taken the time to answer my questions and is very knowledgeable. Would definitely recommend to friends and family.

Super nice employees Very knowledgeable

Steve Burgess is the best, he found the vehicle I needed and made all the arrangements for me. Thanke Steve.

Great dealership

Nice smaller Ford Dealership. Very nice staff and had a good experience overall. Everyone was friendly and courteous and made the transaction very smooth. Love the car!

Took care of a lease buyout in less than 1hr from a vehicle we leased from another dealership that took 6hrs to lease, even though we had the exact stock # of the vehicle we wanted! We called the previous dealer 4x with no response. They made almost nothing off this transaction (and didn't have to do this), but Gordy and Mike could not have been more pleasant and professional. Picking out an extended warranty was exemplary with zero pressure. Best car buying experience ever!

Wow! What a great experience. I'm from Atlanta and flew down to Tampa to pick up the car I found online from Jarrett Scott Ford. The staff was amazing. James A. picked me up from the airport which he didn't have to do, but I appreciated it very much. Ask for him specifically when you get there. Dude will definitely take care of you! When we got to the dealership they were very accommodating and Kirk F. had all the paperwork ready to go. I was in and out with no hassle and no BS + the car is amazing and everything they promised.

Beverly went above and beyond to fix my 2021 Ford Escapes audio problem. It took a while due to internet connection to update my system, but she got it fixed. Thank you so much for your prompt service and friendly staff. I plan on coming back again!

Friendly informative and not the pushy sales type. Always available or quick to call back while I waited for my Bronco to work its way through the queue.

Everyone was great! I communicated with Tom for the majority of the purchase process. He was friendly and professional. The finance manager was also fantastic. My vehicle had just been a total loss and he made sure to still give me the best price possible.

We really had a fantastic time experience buying from Jarrett Scott Ford. Dell took a lot of time to teach us how to use the soft top roof on our new bronco. When we bought our super duty from Walker Ford, the salesman knew nothing about trucks- it was kind of embarrassing. Such a huge difference. Even the financing with Kirk went so much quicker and more smoothly than my super duty purchase. We didn’t feel like we were being pushed to buy anything we didn’t need. I have nothing but good things to say about this experience.

Chris Leahong was so great to work with! He has great customer service, great personality and just an all around nice guy. Thank you so much for getting me in quickly to change my tires and not having to wait 2 days like most of the places in PC was telling me. THANK YOU AGAIN SO MUCH!!!

My sales experience at this dealership was the best I’ve ever had purchasing a vehicle. From the ordering process to vehicle delivery, my salesman, Mike Sessa, kept me informed the entire time. He made it easy for me and I will definitely make the drive from the east coast of FL to Plant City again for future vehicle purchases. Thanks, Mike!

Best experience purchasing a vehicle and we have bought plenty! Mike and Kirk were extremely helpful and personable. In the whole dealership we felt like we were in the presence of friends. Nothing ever felt pushy or that we were going to have this huge back and forth like you do at other dealerships. In the end we got an amazing truck and will recommend purchasing here to all our family and friends.

Very pleased with the service I received from Mike Sessa at Plant City Ford. He provided clarity on the many bells and whistles on my new car. He answered every one of my questions and had a great attitude. He truly cares about his customers and getting them a good deal.

Best experience I’ve ever had buying a car! Aubrey was awesome and very straight with me. I went to 5 other dealerships but this was the only place I was able to walk out with the price I wanted as well as the payment. Highly recommend!

I brought my 2014 Toyota Venza in for an estimate on body work on Monday, February 21, 2022. Jason in the body shop handled everything for me and I want to give him a 5 star rating for his professional attitude and his kindness too. He understood that I had been under a great deal of stress due to my husband having been hospitalized for almost 2 months with complete kidney failure and he was compassionate, kind and very patient with me. Thank you Jason, if I could give you 10 stars I would.

They made buying my car so easy. I wanted a Bronco sport in a specific color which has been hard to find. I worked with Mike Sessa who was awesome through the whole process. They were very fair on the price and weren't pushy about buying any extras. My husband was so impressed with how they treated me(especially being a female) that he will be ordering his next truck through them. I highly recommend doing business here!

Hands down the best car buying experience I’ve ever had! I worked with Mike Sessa who was awesome! He was knowledgeable and not high pressure at all. He got us a fair price for our trade and a great deal on a new Ford. I would highly recommend Jarret Scott Ford to anyone looking for an easy car buying experience.

Steve Burgess was awesome to work with. I recently purchased a used Mazda SUV from Jarrett Scott and cannot say enough about how great Steve was to work with. I had been searching for a while and Steve was quick to get back with me on availability, had the car ready upon my arrival to check out and knew his stuff. Having bought several cars before, Steve made the purchasing process about as straight-forward and efficient as I've ever experienced. He was super knowledgable, kept things simple and to the point and was just a great person to work with. Thanks so much Steve and I will definitely be calling you back for my next purchase.

Overall, my experience here was very good. There were a couple of things I didn't like, but other than that, it wasn't bad.

Great experience no pressure. My sales rep Caleb was very enthusiastic during entire process. Plenty of vehicles to choose from.

Just like any other.

I had Hugo as a sales person. Though I did not buy the car he was an A+ salesperson. He took so much time with us and bent over backwards to help. He had said they were the "old fashion" car sales so I went in thinking he would counter offer my offers. Because this place had not so good reviews I wanted to write about my experience there. Hugo-great all around sales person-if I change my mind I would definitely ask for him again.

I was sent here from my regular dealership, because my dealership didn't have the part that my truck needed. Thank you Biden for logistics issues 3years later. Anyway the service department was very nice and they had the part needed, It was installed and me and my truck were our way after a couple hours.

Ok experience but the salesman was worthless however the finance guy was excellent. Had to take the car back to get washed and detailed well that took five that right five hours. Salesman said they were overwhelmed that day but when I went out back I was the only one.

Pros: My salesperson Gordy was very respectful, friendly and professional. We didn't feel pressured and were given as much time as we wanted to examine my 2022 Ford Edge ST and ride around in it. I absolutely love my car and this dealership was the only one that had EXACTLY what I wanted. The other associates I encountered were all friendly and welcoming. My 2022 Ford Edge ST is perfect and has everything I wanted. Cons: I did a lot of preliminary research and used the financial calculator/estimator on the Ford corporate website and JSF's website before going in to get my new Ford Edge ST and was shocked to learn my calculation and estimate was about $250 lower than the actual amount I ending up paying because of fees not mentioned or listed on either website. For example Proc/Doc fee, Rental Charge, etc. I asked if these add ons could be negotiated and was told "no". Don't believe that. On the actual Ford Lease Agreement some of those add ons ARE NOT EVEN LISTED in the preliminary estimate or don't match same. Those additional fees and costs not previously disclosed was my greatest disappointment. Also I didn't like that I had to ask for everything I signed as I was signing it. I know this is the digital age but that is something I am entitled to without having to keep asking. I got everything I asked for in the end but I should have been offered it in the beginning. The digital signature for the lease agreement even says I agree that I was provided the agreement before signing but I still had to ask for it BEFORE I signed it digitally. Also, BOTH Ford AND JSF pulled hard inquires on my credit report when only one or the other should have. I would still recommend this dealership to others but overall they need to be more transparent about 'added on' fees and costs including negotiable add-ons, not posted on Ford's website and the dealership's website so that consumers like me can make fully informed decisions about their budgets. The dealership has the information that should be disclosed on their website. Everything else went so smoothly, but the consumer should not have to be shocked into reality when they are ready to sit down and lease or purchase the vehicle.

Salesman was very good up front and felt like a fair deal was established by both parties. After sale was complete, called salesman on 3 separate occasions to obtain additional details about vehicle and all 3 times salesman was not very engaged and did not seem interested is speaking. Said he would get back to me with information I requested and have heard nothing back to date. Salesman was younger so I would be inclined to visit dealership again but will certainly be asking for someone with a bit more experience in dealing with customers if I decide to do any future business here.

~11/28/18 I brought my Ford mustang in for a simple brake inspection. All was well until I noticed my back left ALLOY rim had a giant gouge in it. Keep in mind, this was not a simple scratch it was a large cut, as if you took a hatchet and hit the rim with it. Long story short, Ford denies the damage and I'm left to foot the bill of a $190.00 rim. I won't be coming back here and I DO NOT recommend you bring your vehicle here, unless of course, you want to leave with more damage than you came with. I was offered a free oil change to satisfy my issue, but that equates to about a 25 dollar value? No thank you, it's gonna take a lot more than that to fix my rim. Update 1/8/19: After filing a complaint with the BBB I was contacted directly by the location manager. Shortly after we were able to reach a resolution in which my rim was repaired to my satisfaction. This was originally a 1 star review. It is now 3 stars due them eventually repairing the damage. Though this shouldn't have happened in the first place, and I am still leary to return.

Beware: Bait and Switch deals. They advertise far lower than the actual price. I drove 45mins to this dealership, because a co-worker recently picked up a 2024 Ford Lightning Platinum lease deal and the terms were very attractive, making me think about getting one. The dealership he got his deal doesn't have the color/options i wanted in a vehicle on the lot, so i searched for dealerships with one in stock, so i could see it in person took the 45 minute drive after confirming it was on the lot over the phone. The sales person Hunter was awesome, great guy to work with on showing the vehicles, but the numbers advertised don't match what they are really selling them for. The lease numbers were directly from Ford website for this dealer's vehicle, so i expected them to lineup and possibly be negotiable some since my co-workers deal was a better deal. Asked for the exact numbers listed on the Ford website for this dealer and the sales manager came back with numbers over twice what advertised and said that is the lowest he can go. Straight up bait and switch advertisement. Website says $483.42/month 36/10.5k $8219 down. Dealer came back $972 with 10k down for the same 36/10.5. Was a waste of time. Edit: 5/14: After a dozen attempts to reach me since my visit to the dealership, i took the time to respond to one of the Sales Managers emails, but this turned into a waste of time also. I asked clearly could you explain why the advertised price for the truck is not reflective of the numbers i was given. They just sent me a link to generalized ford lease stuff and told me it includes a discount that this vehicle doesn't qualify for and that is why the numbers are wrong for a lease. So apparently they need to work on advertising factual information instead of misleading people with bait and switch.

Bought a used truck from them. Of course with the truck being used it is expected to have some scratched and dings which i was completely ok with. I end up buying the truck and they do one last detail before sending me off with it. About a week and a half later I wash the car(myself at home). As I’m doing so a million more scratch appear as well as a bluish purple color coming off with them, almost as if they used some sort of paint to help make it seem like there were a lot less scratches than there rlly were. I’m very disappointed with the dishonesty shown from this dealership.

I'm actually disappointed to leave this unfavorable review. I purchased my Hybrid Maverick Truck in February. There were some issues that followed, which were taken care of by the dealership post purchase, so I did not post an unfavorable review, at that time. I recently found out that one of the key fobs they gave me was to another vehicle, not mine. I contacted the salesman Matthew and his only option was for me to return to the dealership with both key fobs and my truck, so that the key fob could be reprogrammed. I explained I live no where near this dealership and would be a 3 hour trip for me. I asked for the repair to be completed at a dealership near me and the answer is negative. I've contacted the service department via the website as well and no response. I was in sales for many years before I retired, and at my own expense did all I could to make my clients happy when "I" made a mistake. I've also recently discovered that the AM/FM antenna is missing. You think I should ask about that too? Caveat emptor! (Buyer beware)

I took my 2020 f150 in due to the engine light coming on. With only 22315 miles. The dealer contacted me and informed that both catalytic converters were bad. They have to order new ones and was told that they are on backorder. They told me it was okay to drive until the cats arrive. So I went to pick up my truck and noticed the front carpet and floor mat was covered with dirt along with a filthy steering wheel. Not a happy camper. (Update)Thank you for offering a full detail but I detail my own vehicle. My question though is this, how and why can both catalytic converters go bad on my truck with only 23k miles? This doesn't make sense to me. Did you check the O2 sensors and or check for a vacuum leak? Help me understand. New update...8 months and still waiting on the CONVERTERS . WOW!

Giving a 2 for the simple fact that the initial sales process was great. However, after you are over the curb and need something accomplished from a "we owe" they are terrible at responding and coordinating. First - their detail department is ABSOLUTELY HORRIBLE. Bought a used Expedition, the car went through detail THREE times and I still had to have it cleaned elsewhere after the sale. During the sales process they had buffed the edge of the Expedition with some cleaner that scratched and faded the trim piece. they promised us a new trim piece and trying to get back in to have this piece installed is like pulling teeth. We were told to contact the body shop manager, we did. we needed a loaner since this is an all-day process, we were then told "contact sales" for the loaner. We did, to only be told "let me find out" and then left on read over and over until we reach out. The lack of communication for their commitment AFTER the sale is horrible. Do not recommend this place unless it is strictly for the sale and you need nothing more after that. If you have a "we owe" get it done before the sale!!

2 vehicles in 2 years. One of those was a 2015 Ford Focus. At the time we were sold the vehicle, Ford, the dealer and sales people knew about the transmission issue. Every attempt to have the dealership work on solving the problem resulted in no action and in one case, being told to "see them in court". 5 clutches in 5 years on an automatic transmission. The service department, Beverly especially, is the only reason I still use them. I joined the law suit against Ford and was awarded a buy back. I did not get a full refund, but far more than I would have received trading it in or selling it. We chose another dealer and purchased a vehicle when we turned in the Focus.

David and the service team are a scam $227 to tell me a simple starter has failed ???? Lied and first said it was the battery then switched up to the starter also said starter replacement needed reprogrammed quoted $1300 starter replaced for $65 in .5 hr please run far far away from this incompetent dealer I wouldnt even purchase from this dealer these guys should be working at take 5

We scheduled an appointment for our “quick” lane service (oil change and tire rotation) and ended up waiting over two hours for the work to be completed. The service technician we dealt with was not particularly helpful. We were shocked, because our prior experience with the service department had been very positive. We will consider other options in the future.

I did an internet search and look for a car and found these guys. I found my vehicle somewhere else but now 3 weeks later I am still getting text messages phone calls and emails from these guys and when I told him to stop they asked like something's wrong with me wondering why I'm upset well I'm upset because I don't like anybody blowing my phone up especially people that I've told that I don't want to talk to and I don't want to do business with. Somehow they think that aggravating you to death is going to make you want to buy a vehicle from them but they have a completely backwards and that's why their entire lot is full of 24 and 25 that they can't sell and that's why they're being so damn desperate is because for the last 2 years at least they've been making extraordinary incomes as they bump the prices up and up and up and give you less and less and less but these morons won't even take no for an answer and they invade your privacy and then want to make it sound like something's wrong with you because you don't want to talk to them so I say close the doors and let you sit on every vehicle you have forever until you go bankrupt because you're nothing but an aggravating part of a society and another place that nobody trusts

Never again.

The initial experience at Jarrett Scott Ford Plant City was fantastic. We made an appointment to test drive a used Tesla Model 3. Staff was friendly, our rep Branden was kind and did a great job. We test drove the vehicle and negotiated a price that was very close to what we wanted to pay. My wife and I had two other vehicles to look at and advised we would let them know. That evening we left a message and sent an email advising our interest in the vehicle, and made a few requests. This was after hours and they are closed on Sunday. Monday morning a manager named Al communicated with my wife and they came to terms on the vehicle. We were advised that there were other potential buyers for the vehicle and asked if we could put down a deposit. We advised we would be happy to do so. Al then asked my wife to email him her credit card info. This can not be standard operating procedure. A company the size of Jarrett Scott must have a more secure electronic data procedure than "email me your credit card info" We advised that this was not secure and we would provide the info if he wished to enter it into a secure system an make a charge. Al stated he was unable to do that at that moment but would mark the vehicle as sold and that he had received a deposit. My wife and I took off work early and began the hour long drive to pick up the car. 1/2 way through our trip Al called and advised the vehicle had been sold to someone else. The most upsetting part was his attitude and complete lack of ownership of this issue. He was short, unapologetic and stated he had no controle over other sales staff. They did not negotiate with us in good faith and sold a vehicle that had already been committed to us. Al did advise he wold be willing to show us some other vehicles, he did not apologize for the situation or offer to meet the price we had agreed to on a similar vehicle. We would have considered looking at something else had we been treated better after a vehicle we had made an agreement on wad sold out from under us.

Do yourself a favor spend your money somewhere else its not worth your time and headache. They will lie and sell you a defective vehicle. I have the truck for 45 days of that 15 spent waiting to fix a leaky ac well that they fixed Also rear diff pinion seal is leaking "they fixed it" by cleaning it that is first time i ever heard how you fix a leaky seal. Guess what its leaking again, and ready to go back to a shop. Im not going back to this place again I wish there was a 0 star

Really disappointed and will not buy another vehicle from Jarret's. I bought a 2016 mustang gt and a 2022 f150 xl stx package treated me trash and don't honor a paper contract. Wait by the holidays it will be revealed. They allow there mechanic/drivers to synced a employee phone/device into my/customers vehicle. That's a breach of privacy the body manager poorly didn't believe me sent pictures he went to confront the guy. He then answered yes I hooked up not even caring that he now has access into my phones stored into ford sync. This will be a huge corrupt exposure. 20k repair they forgot my antenna and just used a black marker to fix the seat they damaged. Poor poor sales and service. This dealer is full of under going self going pricks and ford become a true piece of crap company. There doors will be permanently closed at the end of 2025. Cypress lanes sold the alley and moved scared away for hiring me and then calling me saying I had a check go to work drive 45 minutes and maryfran just said we don't need you any more cypress then sold to change to incredible bowl. I want ownership from this new owner Alex Smith the head mechanic is a undergoing fatass. He will be fired for smoking weed and doing whatever but I get fired and I have a clean record florida bar needs to come to my house and just pay me out from not making this government go down completely.I had a 1.2 million dollar hospital bill from Lakeland regional this country needs to help me or I'm running the country with no one's say. I will pray God to end it all. I want to run this country for the 1 power 1 ruler of thr world puttin is a a fearful man but he's just like me 5'9 but I'm a true man of strength and will of God and the almighty.Suncoast repo the truck lied to just quickly sell it lied and said never was in a accident clearly its been hit in the front end again from the repo agent took it at 5 45 am march 2024 when it was paid off on 10/24/2023 its in the system then bank messes the 20k work up and messes front bumper up and more goes wrong when it's goes it was repaired right tow it and broke stuff taking it back to the repo placr in aubrundale and thry drove it around in orlando and then sold in tampa makes no sense this is a heist theft ring and i need paid out. This is corruption. Hit a light pole at 47 mph insurance claim but not one airbag deployed. Insurance had me drive it to a repair shop after truck was home to decide. Liberty mutual had me drive to there repair shop and they wanted tot total it out joe Hudson repait This needs fixed bank wants to sue for 20k when they took it and wouldn't agree to even adjust thr loan if it was there just says i owe and I'm I'm going to Chevrolet or dodge at least the dealer would sit down and help trace these scam rings and bullshit. If this goes world wife ford looses a big foot in safety on the road. Ford has lost out with good service and quality of work not just rushing and saying 16 days when truck took until September 20ths nearly 3 months.

Set appointment for 8am oil change, the works. Was told expectation was to leave it all day. unacceptable. Why would someone make an appointment to leave it all day, I'm not a walk in. Took 4 HOURS!! DEFINITELY NOT ACCEPTABLE.

Had a great experience buying a brand new 2023 f150 back in October of last year. But then the tables have turned the truck is a lemon. When I came home from vacation there was a big oil leak from the rear seal. The dealer took it in for service to fix the issue. They called 5 days later the truck is ready but when I got there the truck was in worse shape than when I dropped it off. When I took it for a test ride the truck stalled leaving me rolling back to the dealership. Then they take it back for an hour and say something was unplugged then I take it again the engine is making weird noises and I left the truck again and had to make the 2 hr trip home again. After the weekend I pick it up on a Monday in the morning don’t think much of it then it runs fine when I get home. The next morning the car runs fine until I get on the highway and the truck misfires again. The truck never had misfiring issues until it went to that dealer when they fed up the truck. Then when I pull into my house there is a big puddle of oil after they apparently fixed the oil issue. I called them and told them about the issue and David our service advisor was ignorant and told us to go someplace else even though they are the ones who caused this mess. Do not go for service here and now I have to look for a new car because after 13000 miles this car went to sh!t because of them.

ZERO STARS FOR THE SERVICE DEPARTMENT AND FOLLOW THROUGH OF MANAGEMENT. The service department at Jared Ford Scott is a nightmare. Transmission issues with the Ford F150 and apparently only one transmission tech at this location. Multiple service appointments made. Show up for scheduled appointments after driving for almost an hour and taking off from work, only to be told the transmission tech is out again. Reschedule the appointment. Parts take forever to come in. Tech and service always say they are going to call you back within the next couple of days. You never hear anything, just left hanging. The person scheduling the appointments is frustrated because there is no communication between the scheduler and the service department. Brought truck back for same issue after a lengthy and costly repair. Same issues with F150. Showed up for appointment and transmission person is out yet again. Make another appointment. Show up and transmission tech is out again. Ford Company supervisors knew the transmission person was going to be out – they should have hired a temp person or a part-time tech to cover the department. Come back for another appointment. Finally getting somewhere. Service Rep tells me parts are ordered, will only take a few days to come in. Says he will call me back on Monday. Never calls. Call him back and now the transmission guy is going to be out for several days. Call back after never hearing anything. Transmission guy is still out. The service rep stated he will call me back to reschedule. Never called me back. I call back and now the service rep is no longer working there. Call the service desk to find out what is going on. Now Forid is telling us that there is no record of repair. No record of any parts ever being ordered. There are NO notes in the system, telling me I must bring the truck back, leave there all day and start from scratch to be diagnosed again. This back-and-forth yo-yo from the service department has been going on for multiple months and F150 is still not running right and now I have to take more time off from work to be diagnosed yet again. How can there be no service notes in the computer for my account and no parts ordered when the rep spoke to our insurance company. Now being told David is taking over our service needs. Called back and asked David if Ford would provide a rental car for one day for the inconvenience of having this diagnosed for a 3rd time with the transmission department for the same ongoing issue. Probably not he says, “someone has to pay for the wear and tear of the vehicle and the mileage for one day.” Is Ford that worried about their profit margins and the bottom line that they can’t eat the cost for a one-day car rental for something that should have been addressed and repaired months ago. And for multiple cancelled appointments when you show up, after driving up all the way to Plant City due to months of ongoing staffing issues. Where is the supervision of the service departments. This is the worst level of customer service, follow-up, and management I have ever seen. It’s how you handle situations that make customers return, and Ford is failing miserably in the repairs/service department. I am just dumbfounded by the way customers are treated here. Stuck between a rock and a hard place.

I bought a brand new 2020 Ford edge. I took the extended warranty. Now three and a half years later I'm having fuse problems. This is the second time in less than six months the vehicle is back at Jarrett Scott. They give me the run a around it's been there since Wednesday and they haven't even looked at it. It's one of those new style engines with echo boost. That's the engine Ford is having trouble with. Don't do business with Jarrett Scott they are not honorable people. They are trying to get out of their responsibility. I'm sure they will not answer this posting. Once again don't do business with them.

My experience was not good because there was something I specifically asked for which was the combination lock keypad to be connected to my truck and I was promised and confirmed that that had been done and everything was done, but when the truck was delivered to me it was not done and they explained that they would come back and connect it and then they didn’t come back and then they said they couldn’t come back after promising me they would come back, and then they said I had to do it myself. What? After having them already confirmed that it was connected and after having spent all that money, and having paid in cash for the truck and they didn’t even connect the wireless keypad door lock, now I have a date at my local Ford dealer not from Jarrett Ford where I bought the truck a month out to get that combination code keypad connected to the truck, as a businessman I know to double check and triple check to make sure are done before I sign away on anything but since the truck was delivered to me and in front of my driveway I wasn’t going to make them drive all the way back I’m just too nice a guy I guess that’s why you can take advantage of me sometimes and I guess that’s what happened anyway thank you guys for telling me you did something that you didn’t do I guess if you were just honest with me and said you didn’t do it then I could’ve said maybe wait or I could’ve come there I don’t know but I knew it was going to be like this and that’s why I asked many times if you had everything done especially with the combination keypad.

Don't bring your vehicle here to get it serviced I've now been there twice and still haven't gotten the first issue that I brought it there to begin with fixed. Instead they do a bunch of other stuff to it and then tell me that another person's going to have to look at it the next day. I will never return

Traded a really nice weekend sports car to get another truck for my business. Truck was supposed to be Ford certified but with all the problems I don't see how. I am now several thousand into the truck with a new transmission, new brakes, a/c issues, and more. Lucky for the dealership I am out of warranty. Think twice about any used vehicle they sell. I wish I had looked and asked around more.

Very poor customer service, not trustworthy dealership it has terrible internet sales and in general bad place to buy a car

Don’t let this dealership fool you, they are no different than all the rest. Money is the only motive. After what seemed like an eternity of negotiating one of their vehicles to a a fair price, I was happy with the transaction. I was told the vehicle would be detailed and filled with gas multiple times while all the financing was being taken care of. In that time, their financing dept added a GAP insurance policy to the deal without my knowledge which greatly increased my monthly payment. This was later discovered once I had already left the dealership. Their excuse? “Oh well you signed the contract!” Whatever helps you sleep at night. And to top it off, when I went to drive home in my new vehicle, the car read “0 miles to E”. After being told 3-4 times it would be filled with gas, I was then told “oh we gave you too good of a deal to fill it up for you”. They really let $50 in fuel ruin the entire transaction. It’s not about the money, it’s about the principle and doing good business which they clearly know nothing about. Jarrett Scott ford! Money hungry dealership, just like all the rest! Oh and did I mention they posted my trade in for $10k more than they paid me? Do yourself a favor and find a car somewhere else

Take too long for service

Fue lo peor porque el viernes 29 de diciembre del 2023 vi su anuncio de una ford 2021 en $50,989 modelo 350 color blanca y me dicen cuadramos numeros el martes dia 2 de enero del 2024 que fue hoy y me dice el tal Hugo que el precio es $53,454 por 4 dias de despedida de año incluso hasta le cambio el precio al anuncio oh sea no se puede confiar en este Dealer porque no tienen palabra de hombre ni de comerciante tampoco y yo con la evidencia de su anuncio son falsos

Quickick Lane,I bought this truck here and the service people are the biggest liars there are and be careful with these people, they say one thing and charge you other things, be very careful with this service person.😡😡😡The service people where they fix the cars are not worth any stars or zero stars?

Purchased a new defective 2024 Ford Mustang last week. Drove for 5 days until it was returned for a replacement. I tried to call them today and was told to find another dealership to business with and refused to take my call as I am taking them to court next month for recovery of dealers fees. I paid cash for the vehicle and they now do not want me in their facility. I can't wait to talk to the judge. ALL BUYERS SHOULD DO BUSINESS ELSEWHERE...THEY ARE A JOKE.

Called to make an appointment 2 weeks ago, stated trucks lifted need 2 front hubs…. “Ok great, appointment set for Friday at 7, show up, “oh we can’t do this cause it’s lifted” waited 2 weeks when I could have done it myself they sold me the parts tho guess that’s cool…

Walked in and asked if I was handicap when I parked in a handicap spot. I’m a handicap vet with tag.

Worst service advisors I have ever delt with that service department is a real stealership

Only thing worse than their service are their excuses. Take all day to change oil or swap tires. No punctuality or sense of urgency…or regard for customer needs.

Don’t go here. Terrible service rude employees. Nobody seems to care to help. Very bad attitudes. I would never in my life waste my time coming here

Facts 1. Car listed on line for 74k 2. Car sticker on line for 74k 3. Online advisor said 84k, no one sells that car for MSRP 4. 74 doesn't equal 84 5. Bait and switch 6. Sadly disappointed 7. Becareful here

I have waited until now as I was not so angry. I have been taking my car to be serviced for many years, even when I had a Toyota. However, I was not happy when it took all day for my last appointment. I believe if you have an appointment, you should be taken care of first. I have always been able to leave my car at 7:30 or 8:00 and have it back by 12:30 or 1:00. I only work part-time and go home at that time. This last time you had my car until 4:30 and had the nerve to call me at that time about something I might have had done had I been called earlier. At that point all I wanted was to get my car and go home. I have waited until now so that I could rationally tell you my feelings. I was very disappointed in your service!!

This business took my trade gave me 8500$ and it was on their lot in less than a week for 17k$ there was very little could have done to prep it. I guess they needed the money to keep in business good job Jarrett ford plant city wonder why you get a bad reputation. I have a mutual friend who knows a manager at another Jarrett ford in Davenport wish I would have went there karma is real and I hope plant city Jarrett ford get theirs soon. I am not one those people that complain just to complain this dealership totally screwed me over and I don’t somebody else to trust them. Also the vehicle I purchased has a vibration in the wheels and didn’t show up til u get over 65 mph. And I trust their certified pre owned inspection. This place stinks

On Monday September 11th I contacted sales representative Hugo Gardin with Jarrett Scott Ford Motors for information on a used 2020 Ford Edge vehicle listed on the internet. I originally found the vehicle advertised through CARFAX online search for a discounted sales price. He assisted me with the sales negotiation of price and financing options but had to discuss the final pricing with Sales Manager Jeff Camara. At first Jarrett Scott Ford did not honor the sales price listed by a third party. They claimed that the list price had misleading information. After the final negotiation we agreed on an out-the-door overall cost with and without financing options. Being that I live in another city, I was waiting for the final contract and to send a deposit to secure the vehicle. While working and in between conference calls, I was unable to sign a contract and send the deposit to secure the sale. The vehicle had been sold during the duration of negotiations which was only a couple of hours. I received this information via text messaging. Not even the courtesy to contact me directly and apologies. After feeling betrayed and misled by such poor salesmanship this has only proven that Jarrett Scott Ford does not offer “Good Faith” during the sales process to any customer. No one should ever do business with such a dishonest company.

Made an appointment for an oil change 3 days ahead of time and drove 18 miles only to be told that my appointment was not in the system and I could either make another appointment or wait 4 or more hours for the oil change. What a poor service department.

I purchased 2020 Ford Expedition my salesman was Cameron Caldwell. The vehicle had a cracked driver tail light salesman assured me that not only would they replace it but they would have a loaner vehicle to come pick it up and fix the light and bring it back due to the fact that I work for a utility company and I have little time off. After the cell I contacted them three separate times twice the salesman was off that day and when I finally got a hold of him he told me they had no loaner vehicles and that I would have to bring it in to get it fixed. That he had nothing else to do with it he was not only rude but a out right liar. Extremely poor customer service if you're looking to buy a vehicle go somewhere else they're a disgrace to the Ford Brand

A $1,000 manufacturer's rebate was errantly left off of my original buyer's order. When the error was discovered, instead of crediting me with the rebate, the dealership created a revised buyer's order two days after the sale with a higher sales price and kept the rebate for themselves. Imagine my delight if they would have credited me with the $1,000 that they left off of my buyer's order. I would have been a customer for life. Instead, they used typical car dealer tactics to swindle their customer. Now, I'll let everyone I know not to deal with any Jarrett dealership.

I was very excited to trade in my old 2004 car for a 2015 Toyota Corolla. I saw the Corolla and and test drove it and immediately wanted to purchase. I told Michael Shelburn (person who sold me the car) that I’m waiting for my bank to send the check and I look forward to signing the paper work. Shelburn then continued to call me everyday asking if the check arrived. After some time with the car I noticed why he was so insist on me paying for the car as quickly as possible. Their are SO many things wrong with this car. I reached out to Shelburn about my issues with my wheel and was told I would have to pay to get it looked at. I’ve had the is car for less than two years and problems keep arising. I understand cars eventually need repairs but it’s so evident Plant City Ford wanted to get rid of this car. It’s so unfortunate because I really was looking forward to owning a Toyota car.

Awful experience, rude arrogant management team, and if you are a woman be prepared to be man-splained. ZERO stars, go somewhere else.

After they get your money, they dont care about you one bit. Got nothing but a run around with the we owe that at this point I cant be without a car so its pointless. Sales portion was great. Every single other department is absolutely terrible. From detail department washing the car 3 times to service giving the run around. Never Ever Again.

I know people read my reviews. This going to hurt Jarrett Ford plant City If I could put zero stars I would worst customer service I've ever had in my life charged me $150 for labor to tell me that it was going to be $1230 to fix my extended cab doors only took it there to have the battery replaced and that was even expensive. 175$ thanks Mike, you're the best Don't need your discounts. Thanks anyways

Worst vehicle purchase experience I have ever encountered

Absolutely the worst dealership in my area. HORRIBLE SERVICE DEPARTMENT. I ended up taking my car in limp mode to Lakeland Ford and have been a customer of Lakeland Ford ever since. I have bought 3 trucks from Lakeland Ford since my bad experience with Jarrett Scott Ford. FYI, Lakeland Ford gives a lifetime power train warranty on every new vehicle they sell.

Dropped my truck off Monday morning to have work done. Told them I wanted a tune up and 2 new tires. They instead did absolutely nothing to my truck and said that my money would of been better spent changing my caliper rotors and brakes. The "advisors" exact words were "Your brakes are at 0%. Very dangerous." When inspecting my brakes myself this is what I find. Almost 80-90% of the brakes left. The manager I spoke to was kinda, Chris was his name. Having an advisor that straight up lies to customers is unacceptable.

Very shady service department brought my vehicle in for warranty and recall work went to pick up vehicle after the service department told me it was ready and the issues still weren’t fixed then a day later I got a text from them saying my battery was bad after talking to service found out that someone at the dealership had swapped out my one year old 250$ good battery for a battery that was from 2019 and was completely dead and the dead battery was a Walmart everstart battery which I haven’t even been to a Walmart in over 7 years then I had to beg the dealer to replace my battery that was stolen while in there possession then they put a very cheap 99$ battery in my car also they performed a recall on my rear suspension then claiming that I needed to pay for the alignment after and when I finally got my car back my wife could hardly keep the car on the road due to the front end alignment being way off and before I brought my car in it drove perfectly straight STAY AWAY FROM THE SERVICE DEPT VERY SHADY PEOPLE ps.but they do have an awesome car sales team

A Dishonest dealer, I called in advance to check pricing on a vehicle and was told that Mike would get a manager and call me back shortly. After waiting for 50 minutes I called back to get an update and was told that the vehicle just sold. When I arrived at the dealership I saw the same truck on the lot(not sold), I did not tell them that I called previously and I tried to work a deal on the out-the-door price on the vehicle. After back and forth we did not come to an agreement due to a low-ball offer on our trade in and the additional fees. The Truck was listed as $33,000 but went to almost $40,000 when they added their fees. When I informed them that I prevously called and was told that the truck was sold they called me a liar and that I was just "trying to start trouble" by the manager. I was just trying to negotiate a deal in person and was met with extreme unprofessionalism. Do not go to this dealer, like most dealers they are predatory. All I did was ask to agree on a out-the-door price before we discuss financing and trade-ins and was told that I am trying to structure a deal incorrectly. Also, I confirmed that the truck was the same truck discussed on the phone, it had the same stock number.

Made an appointment for an oil change at 9am. When I arrived I was informed it would take roughly 2-3 hours before they would even take the car to the back and start working on it, then another 1.5 to 2 hours to complete the oil change. That would make it about 4-5 hours total at the dealership for a simple oil change. What’s the point in making an actual appointment if it’s going to take 2-3 hours before they even touch it for just an oil change. At this point it would probably be better to just do a walk in system, get rid of your so called appointments. That’s not an appointment at all. Seems like all they want is your money, and to waste your time. Unacceptable, I don’t recommend them

Service beware!! They will lie and attempt to cheat you via service. Bad customer service, bad experience, and my review was honest. The bad part is they will blame the customer for the bad honest review , as they attempted this morning in a phone call ; regardless of the fact of verbally insulting the advisor after they attempted to cheat me. And in turn was threatened by the so-called advisor . we will never return to this cheating dealer!!

Old fashion car dealing. Was told by the salesman when I said I needed the price that was in the newspaper. The answer from the manager was no and I’m done with this guy.

Worst service experience ever. Beverly Cannon is not to be trusted. Asked why work was not done as clearly stated on the work order answer well it costs 150$. Didn't ask how much asked why not done. She said bring it back we will fix it. Did not fix it. Will never be back as car care professionals have advised me " sounds like a scam". Told one owner that work was not on work order, guess what she read it to me off the work order TODAY! Guess that's how you treat the senior citizens in Plant City.

Took my vehicle to Jarrett Scott Ford in Plant City on March 20, 2022, as I had a check engine light. Code reflected it was the heater control valve that needed to be replaced. Jarrett Scott did not have that part in stock but could get it in later that day and for me to bring my vehicle in the following day. I was quoted that it would be three hours of labor along with parts, shop supplies and taxes. On March 21, 2022, I took my vehicle back to Jarrett Scott to have these repairs resolved. They had my vehicle in the shop for a total of two hours and charged me for three hours of labor. I did not discover this until after I had swiped my card. The service advisor, Justin (who was fantastic, keeping me updated throughout the service repair) is new and was apologetic and said he would have the manager call me back to discuss the extra hour of labor that I was charged. Later that afternoon, Chris the service manager called me to state since I was quoted for three hours of labor that’s what I was charged for. Said it did not matter that they completed the job in two hours as “they are in the business to make money!” While I may purchase another Ford from a dealership, Ford will never service my vehicle again. This is the third Ford dealership in the area that does nothing but screw over their customers. **Update** Issue has been resolved, chocked it up to miscommunication